Through hard work and dedication, we at Koch 33 Collision Center would like to show you some of our numerous customers and the great things they have had to say about our dealership.
Wanted to say thanks for the great service provided and the ride to and from work when my Runner bumper was being replaced. Also, appreciate the guys doing the interior cleaning. I was going to do it myself, but the weekend weather would not cooperate. Thanks again. All 10’s.
I was very impressed at how often I was called on the status of my truck. They let me know when parts were ordered, the painting was being done, the truck was being assembled, and when inspection was being done. Overall, it was a very pleasant experience except for the fact that I wish I did not have to take my truck, to begin with.
They washed the exterior and cleaned up the interior. I hope this is a regular service. It is a nice touch. Thanks.
Mike, Kelly, and everyone at the Koch Collision center are TOP NOTCH at Koch! Kudos to the owners for such a great team.
Grade-A work guys. I can tell the culture at Koch 33 is to take care of the customer. Very easy experience and the quality of work was excellent. I was not expecting my car to be detailed inside, as well. Keep up the great work.
Absolutely the best service the minute I walked in the door…extremely pleasant customer service staff and tech! Very satisfied with the quality of repairs they did as well! Thank you, Koch 33!
Everyone was excellent!! They went above and beyond. They cleaned your car inside and out after their work was completed. Receptions were kind, helpful, and listened to everything I had to say. Everyone was VERY IMPRESSIVE, and they are all so much appreciated!!
Awesome job – quick and quality workmanship.
Was a pleasure to have the work done at Koch Toyota. Great work at matching paint. Truck was cleaned when received back. Much cleaner than dropped off. Five-star service.
Fantastic job! Thank you for everyone’s help in making this a seamless process!
Scott Smith, and the repair crew, went above expectations. I will be a return customer and will recommend Koch Collision to family and friends.
Bob was great and kept me updated on the status of my vehicle repair. He should be recognized for that
Jeremy Benfield was my adjuster. He and the office staff were superb. I couldn’t have asked for a better service. Thank you!
We were updated by email (supplement to travelers) and by the phone when the vehicle was ready! My husband dropped the car off and I picked it up. Everyone was great! Definitely will refer! Thanks so much to every at Koch!
Thank you to Dan and everyone at Koch 33 for getting our car back together! We truly appreciate your attention to detail on the car by making sure that everything operated perfectly.
Jenna, front desk, was very friendly, knowledgeable, helpful with the transportation issues. Jeremy was helpful, keeping me updated.
Was treated with lots of respect. Was explained of all the steps of service I would be receiving. Very friendly staff.
Jeremy was incredibly helpful, he was willing to answer my questions, even after the repair about other potential issues he noticed that were outside what we being done due to the accident damage, and I really appreciated that.
Repair shop did a quality job, and it’s the 3rd time the electrical harness been replaced in 3 years due rodent damaged. Ms. Sarah was very helpful and friendly, and that’s positive. Collision shop did a quality job, and it’s amazing.
Jeremy was very helpful and informative. Great service, knowledge, and friendly staff!
Excellent job. The shop made our truck look like it did the day we picked it up brand new!
The only reason repair isn’t a 10 is because one of the wheels well rivets won’t pop back in as it was before the repair. Which is pretty minor. Everything else is perfect! Also, I had no idea you would clean out the inside of my car, so my apologies for the hot mess. However, whoever did do the cleaning went above and beyond- this person actually collected all my kids’ random toys and Lego pieces into a box for them before cleaning out 3 years’ worth of old French fries and crackers wedged into every corner of the vehicle. So, I would like to personally thank- and apologize to- whoever the person(s) were who did that. My kids are absolutely overjoyed. 10/10, will be back next time I hit a deer!
Great service. Car was ready before the expected day.
Great job to Mike and the two ladies at the front desk!!
Excellent service. I have 4 cars, so I frequent several establishments. Yours is the best!
Great experience. Thanks to Dan and the rest of the team. Big thumbs up to all!
They did a fantastic job on my BMW. It was finished 6 days earlier than promised, which was great. Every person I dealt with was very nice, courteous, and pleasant. They had no problem answering any questions I had (which was quite a few). It was overall a very good experience, and I would definitely recommend this shop to anyone.
Dan Farina and everyone at Koch Collision has been very nice!
Vehicle not ready as promised due to paint match issues; extremely pleased by dedication to quality job overtime required to get it right!!! Grant kept me informed; both Jenn and Amy helpful when I called. Rental program- perfect!
This was my first accident in my 10 years of driving; everyone was extremely patient and informative when speaking with me! Also, THANK YOU for cleaning my car INSIDE AND OUT!!